Every year, the quality of antivirus programs in the market changes. McAfee was once one of the top antivirus brands alongside Norton Security. However, as of 2019 McAfee is having trouble keeping up with the competition, struggling to provide high-quality antivirus protection and customer support. Check out the ratings and reviews then ask yourself if it’s worth the money.
McAfee Internet Security Is Not The Best Antivirus Software of 2019
McAfee is already installed as a trial version on most of the PC’s out there. Usually after 3 months, a fee-based registration becomes necessary. This has several advantages and reasons for choosing McAfee. On one hand, the PC is secured free of charge against viruses. But is that enough time for users to test the virus scanner? All tests show that McAfee inis not the strongest and safest antivirus security software on the market anymore. We thoroughly tested the antivirus software in April 2019 .
- McAfee Total Protection 2019
- McAfee Internet Security 2019
- McAfee AntiVirus Plus 2019
- Mac, Windows 10,Windows 8, Windows 8.1, Windows 7, Android, Mac OS X
McAfee Internet Security 2019 Customer Support
‘Horrible customer support‘ is a statement you will find often when reading customer’s reactions to McAfee. Unfortunately, that’s one thing McAfee has not been able to solve in 2019. If anything goes wrong with McAfee, it’s not unusual for support to ask you to call the Microsoft or Apple support instead—basically trying to avoid the problem.
We didn’t want to rely on hearsay, so we contacted McAfee ourselves. Unfortunately, it’s true—McAfee support responded to none of our emails. It seems there is no real support when it comes to McAfee—you will be on your own for the most part. Some users also reported that they wanted their money back, but since McAfee’s support is sub-optimal, they couldn’t get anybody responsible on the line that could actually pay their money back. We urge users to not buy McAfee Internet Security 2019 from the McAfee’s corporate website, but to go to Amazon.com instead. Since Amazon has fabulous customer support, you would have no issues at all if anything goes wrong and you want your money back.
If you can get McAfee to install correctly and don’t have to touch base with McAfee customer support, McAfee is still a good product and provides average antivirus protection. In this case, continue reading. However, if you already have enough and want more reliable antivirus protection, you might want to check our reviews of the Avast Pro Antivirus 2019, and Avira Antivirus Pro 2019.
McAfee Internet Security Virus 2019 Coverage
An important feature that sophisticated antivirus software should possess is the ability to detect viruses and malware even without having them in their virus detection library. New viruses are constantly coming into the market that aren’t necessarily detected by antivirus software. An intelligent virus detection program ensures that it also detects suspicious processes on the computer which try to sneak into sensitive areas. One of the best-known tests in this area is the so-called EICAR virus test (European Institute for Computer Anti-Virus Research) by the Belgian scientist Eddy Willems. The virus test is so demanding that most antivirus programs fail. In addition, there are always cases that event highly developed and renowned antivirus software pass or fail depending on the year the test is done. Unfortunately, the last test we could find was from 1996.
In the meantime many sources report that McAfee was not able to stop many of the trojans that are around. All we can say for the Version 2019 is that McAfee seems to have some serious internal organizational issues and doesn’t provide the best virus protection. We hope that that McAfee will also be able to solve these problems in 2020. But until then we recommend switching to another antivirus provider in 2019 when it comes to virus protection.
McAfee Internet Security 2019 User Ratings
We evaluated reviews from forums and review portals thanks to the social listening tool “Crimson Hexagon” and made the results available to you. While McAfee is slightly less known than Norton Security and has fewer reviews, some are positive, some are negative. At Amazon, the software scores 4.0 stars, which is good but not great. In addition, in forums, blogs and social media platforms such as Twitter and Facebook, the reviews are also mostly negative. Let’s stick to some of the reviews you will find over and over:
“Additional portfolio, but no protection”
In addition to the mediocre protection against viruses, McAfee has an additional feature for protection. This feature, which is part of the McAfee Total Protection 2019 product, tries to protect data on devices from unauthorized access. This is how it works: You can create up to 5 users on the PC, each with password only access their own data. This allows multiple members to access the PC where everyone can save their own individual data. Other add-on features that McAfee offers are functionalities such as remote access to smartphones in case the phone is lost or stolen. With just a few clicks, the user can access the smartphone from their PC, delete data, lock the SIM card or just call the phone.
It seems that McAfee tries to compensate for their lack of customer support, organizational problems, and lack of virus protection by providing additional innovative features instead of focusing on virus protection.
“Visually pleasing and clear”
Comparing McAfee Total Protection 2019 and McAfee Antivirus Plus 2019 with other antivirus software on the market, menu management and usability is actually still great. In recent years many other antivirus programs often produced cryptic messages on the computer screen. Computer experts and technology enthusiasts may be familiar with very complex messages. However, the average consumer does not always have the understanding or even the time to deal with such messages. Comparing competitors, McAfee puts emphasis on simplicity and friendly user guidance with their 2019 version of the antivirus program. Also, the quick and easy installation and subsequent fast registration is praised in many forums and blogs.
Software Performance of McAfee Internet Security 2019
We measured McAfee’s performance against several competitors. First, the scanning speed. We analyzed how long the virus check takes and if it slows down your computer. Especially with regular system checks for viruses that run in the background, you don’t want antivirus software that slows down your computer. McAfee knows this has been an issue in the past. Testing all three products: McAfee Total Protection 2019, McAfee Internet Security 2019, and McAfee AntiVirus Plus 2019, they did not slow down the computer.
We tested McAfee by running different programs at the same time to test the PC’s usage. In our test we used a Dell laptop with Intel i5 processor with 4 GB of memory and a hard disk with 7200 RPM (revolutions per minute). The following software ran in the background with McAfee: Photoshop CS6, Microsoft Office with Powerpoint and Word, an HD video with VLC player, as well as several Chrome browser windows with numerous tabs. All products went unnoticed in the background and did not slow down work on the PC. Even regular virus updates ran unnoticed in the background.
Another feature of McAfee antivirus software products is the intuitive menu navigation and interface, which has received multiple awards from the community. There was no concern or flaw in the McAfee test that was relevant to mention at this point.
McAfee Internet Security 2019 Value for Money
With the current offering, McAfee AntiVirus Plus 2019 is one of the most expensive antivirus programs in the market. No reputable company manages to offer antivirus software at such a high price, and provides this kind of low performance in customer support. However, in this price range not only do you get the antivirus software, but also useful additional products from McAfee as mentioned above. McAfee offers a unique feature with the McAfee AntiVirus Plus: The license to allow installation on any number of devices — if you’re willing to pay more.
So far, this is the highest price we’ve seen compared to renowned antivirus competitors and therefore are surprised. We recommend looking at the reviews of other antivirus providers, which provide better coverage and better price/performance ratio. Then again, for $30.99, McAfee Internet Security 2019 offers a host of useful features in addition to sophisticated antivirus protection. These features include parental controls and identity management, which can also be installed on countless devices. Here’s a quick overview of McAfee Internet Security features.
McAfee Total Protection 2019 doesn’t have the best price/performance ratio so far—there is a limit to the number of devices for $30.99. In this new version 2019, the file encryption is added as an additional feature. This allows users to protect their data from unauthorized access. Incidentally, this version is also recommended by columnists because several components of high-quality functionalities can be booked for just a few dollars more.
Overall, McAfee leaves it to the user which additional features to use. In the end it should be about the basic antivirus software protection for $30.99.
McAfee Internet Security 2019 Overall Rating
McAfee has been developing antivirus software since 1987. The company has undergone many restructurings, but it seems that these are still ongoing and have also lowered the software quality negatively. The company has undergone several changes over the years. These changes have taken a great toll on the company and the software. The company has completely restructured in 2004 by selling some of their subsidiaries. Intel bought the company in 2010, and the company was restructured again. Then the company announced the name change to “Intel Security”, and then back to McAfee Security. After several internal misunderstandings, the founder John McAfee left the company stating that the McAfee company is a ‘terrible association with the worst software on the planet’.
Obsolete McAfee affiliated websites with wrong information, invalid content and horrible customer support are one of the things that have destroyed the brand’s reputation and the McAfee software quality.
The multi-billion dollar business is lucrative and extremely successful due to their deals with manufacturers such as HP, which include McAfee as a default install. However, the lack of ethical and moral dedication to the consumer ruins the confidence, but also hinders creating a mature product. McAfee has 30 years of experience, but the restructurings of the company have resulted in something that can be best described as ‘chaotic’ and ‘unorganized’.